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PRIVACY POLICY

The purpose of this policy is to inform data subjects about the various processing activities carried out by this organisation through its website that affect their personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and Organic Law 3/2018, of 5 December, on Personal Data Protection and the guarantee of digital rights.

1. IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER

OFFICIAL CHAMBER OF COMMERCE, INDUSTRY, SERVICES AND NAVIGATION OF CASTELLÓN, with registered address at AVDA. HERMANOS BOU 79 (12003) CASTELLÓN, Tax ID Q1273001F, contact telephone 964356500 and email address protecciondedatos@camaracastellon.com.

DATA PROTECTION OFFICER

SEGURIDAD Y PRIVACIDAD DE DATOS, SL, contact telephone 963 122 868 and email address infodpo@forlopd.es.

2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

  • USERS / VISITORS TO THE CONTROLLER'S WEBSITE

We will process the personal data provided in order to:

  • Handle requests, complaints and incidents submitted through our contact channels on the website.
  • Understand visitor behaviour on the website in order to detect potential cyberattacks.
  • Comply with legal obligations directly applicable to us that regulate our activity.
  • Protect and exercise our rights or respond to claims of any kind.
  • Where applicable, send commercial communications relating to the goods or services that form part of our activity and/or news or newsletters related to our sector. Your refusal to grant authorisation will make it impossible for the entity to send you information.
  • Where applicable, manage your participation in contests and promotions run by the entity. Your refusal to grant authorisation will make it impossible to participate.
  • Where applicable, send satisfaction and/or quality surveys. Your refusal to grant authorisation will make it impossible to evaluate the service provided.
  • Manage your registration on the entity's web platform and generate a username and password. Your refusal to grant authorisation will make it impossible to register on the platform.
  • JOB APPLICANTS OR EMPLOYMENT CANDIDATES

In addition to the purposes set out in the "users/website visitors" section, we will process the personal data provided in order to:

  • Manage your application in the selection process and keep you informed about it.
  • STUDENTS

In addition to the purposes set out in the "users/website visitors" section, we will process the personal data provided in order to:

  • Manage personal administrative procedures.
  • Manage and issue certificates and accreditations.
  • Process requests for academic titles and diplomas.
  • Prevent academic fraud.
  • Manage registration and deregistration from cloud-based tools required for studying, submitting assignments, and completing academic tests and examinations.
  • Verify your identity in order to conduct virtual assessments.
  • PARTICIPANTS IN ONLINE TRAINING COURSES

In addition to the purposes set out in the "users/website visitors" and "students" sections, we will process the personal data provided in order to:

  • Manage enrolment requests for online training courses.
  • Manage and organise online training courses.
  • Handle communications related to online training courses.
  • Manage recordings and content from online training courses.

Important information for participants in online training courses:

Participants and attendees of online training courses should be aware that classes will be streamed live and that the content and video may be accessed in real time. Furthermore, class content will be recorded and made available to all participants for later access. By accepting to attend, the participant voluntarily and expressly grants the right to use their image and voice to the OFFICIAL CHAMBER OF COMMERCE, INDUSTRY, SERVICES AND NAVIGATION OF CASTELLÓN during their participation in the training. This includes both moments when the participant actively contributes during classes and moments when they are present as a passive attendee.

This transfer of image rights means that the OFFICIAL CHAMBER OF COMMERCE, INDUSTRY, SERVICES AND NAVIGATION OF CASTELLÓN may process the participant's image and voice captured during the training broadcast. Such use includes distribution on digital platforms and/or platforms providing access to the course. In this regard, please note that the participant's image, name and voice may be used in the management and organisation of the training, as well as in materials accessible to other students and participants.

3. LEGAL BASIS FOR PROCESSING

  • USERS / VISITORS TO THE CONTROLLER'S WEBSITE
  • The consent you have provided to process your data for the stated purposes. Refusal to provide your personal data will make it impossible to process your data for the purposes mentioned.
  • Compliance with legal obligations applicable to us. In this case, the data subject may not object to the processing of personal data.
  • Our legitimate interest in protecting our image, business and reputation by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although they may exercise, where applicable, the rights set out in the "rights" section of this policy.
  • JOB APPLICANTS OR EMPLOYMENT CANDIDATES
  • The consent you have provided to process your data for the stated purposes. Refusal to provide your personal data will make it impossible to process your data for the purposes mentioned.
  • Compliance with legal obligations applicable to us. In this case, the data subject may not object to the processing of personal data.
  • Our legitimate interest in protecting our image, business and reputation by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although they may exercise, where applicable, the rights set out in the "rights" section of this policy.
  • STUDENTS
  • The consent you have provided to process your data for the stated purposes. Refusal to provide your personal data will make it impossible to process your data for the purposes mentioned.
  • Performance of a contract to which the data subject is a party, or the application of pre-contractual measures. Refusal to provide your personal data will make it impossible to process your data for the purposes mentioned.
  • Compliance with legal obligations applicable to us. In this case, the data subject may not object to the processing of personal data.
  • Our legitimate interest in protecting our image, business and reputation by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although they may exercise, where applicable, the rights set out in the "rights" section of this policy.
  • PARTICIPANTS IN ONLINE TRAINING COURSES
  • The consent you have provided to process your data for the stated purposes. Refusal to provide your personal data will make it impossible to process your data for the purposes mentioned.
  • Compliance with legal obligations applicable to us. In this case, the data subject may not object to the processing of personal data.
  • Our legitimate interest in protecting our image, business and reputation by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although they may exercise, where applicable, the rights set out in the "rights" section of this policy.

4. WEBSITE PLUGINS AND TOOLS

  • Google reCAPTCHA
    We use the Google reCAPTCHA service to detect, on the basis of legitimate interest, whether the website is being used by bots, with the aim of protecting the portal and preventing abusive and fraudulent practices such as spam.

    You can access our provider's privacy policy here > https://policies.google.com/privacy
  • Google Maps
    We use Google Maps (API) to display interactive maps directly on our website and to allow you to use its features. Please note that when using this service, Google will collect and store information about your use. We inform you that the use of Google may involve International Data Transfers not based on an adequacy decision by the European Commission or on the provision of appropriate safeguards, and therefore may not offer an adequate level of protection in accordance with the GDPR. This may entail certain risks for the protection of your personal data, including the absence of an equivalent supervisory authority and/or equivalent data protection principles and/or equivalent data subject rights. We therefore recommend that you read our provider's privacy policy carefully beforehand here > https://policies.google.com/privacy
  • Google Analytics 4
    Subject to your consent, we will use Google Analytics for statistical purposes in order to understand how users interact with our website, without Google personally identifying each visitor. Please note that Google Analytics 4 does not record or store IP addresses on any server; instead, it uses an event- and parameter-based measurement model, which is the information it records on EU domains and servers.

    Additionally, we inform you that we have enabled the following advertising features [specify which ones]. You may disable Google Analytics advertising features via [adapt the method] or by installing the Google Analytics opt-out browser add-on through the following link > https://tools.google.com/dlpage/gaoptout/

    For more information, you can visit our provider's privacy policy here > https://policies.google.com/privacy

5. DATA RETENTION PERIODS OR CRITERIA

The personal data provided will be retained for as long as necessary to fulfil the purposes for which it was originally collected.

Once the data is no longer needed for the relevant processing purpose, it will be duly blocked and, where applicable, made available to competent Public Administrations and Bodies, Courts and Tribunals, or the Public Prosecutor's Office, for the duration of the limitation period for any actions that may arise from the relationship maintained with the client and/or the legally established retention periods.

6. AUTOMATED DECISIONS AND PROFILING

The website does not make automated decisions nor carry out profiling.

7. RECIPIENTS

During the period in which your personal data is being processed, the organisation may disclose your data to the following recipients:

  • Courts and Tribunals.
  • Law Enforcement Agencies.
  • Other competent public authorities or bodies, where the controller has a legal obligation to provide personal data.
  • Where applicable, Data Processors providing services to us.

8. INTERNATIONAL DATA TRANSFERS

In compliance with European Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, and Organic Law 3/2018, of 5 December, on Personal Data Protection and the guarantee of digital rights, we inform you that, as a result of the providers used, the entity carries out the following international data transfers to recipients established outside the European Economic Area:

Country: UNITED STATES
Purpose: WEB HOSTING
Data categories: Identifying data: IP address
Safeguard: EU–USA Data Privacy Framework Decision of 10 July 2023

9. SOCIAL NETWORKS

In order to keep you informed of our activities and up to date with our latest news, we inform you that the OFFICIAL CHAMBER OF COMMERCE, INDUSTRY, SERVICES AND NAVIGATION OF CASTELLÓN has profiles on social networks.

All users have the opportunity to join our social networks or groups. However, please note that unless we request your data directly (for example, through marketing activities, contests, promotions, or any other valid means), your data will belong to the relevant social network. We therefore recommend that you read their terms of use and privacy policies carefully, and ensure you configure your data processing preferences accordingly.

Below we provide links to the privacy policies of the social networks on which we have a presence, so that you can access them at any time and configure your profile to protect your privacy:

Facebook: https://es-es.facebook.com/privacy/policy/

Twitter: https://twitter.com/es/privacy

LinkedIn: https://es.linkedin.com/legal/privacy-policy

YouTube: https://www.youtube.com/intl/ALL_es/howyoutubeworks/our-commitments/protecting-user-data/

Instagram: https://privacycenter.instagram.com/

10. RIGHTS

Data subjects may request further information about the processing of their personal data and may exercise, at any time and free of charge, the rights of access, rectification and erasure, as well as request the restriction of processing of their personal data, object to such processing, request data portability (where technically feasible), withdraw consent previously given, and, where applicable, the right not to be subject to a decision based solely on automated processing, including profiling.

To do so, you may use the forms provided by the organisation, or send a written request to the postal address or email address referenced in the header. For identification purposes, please note that you may be asked to provide your national identity document or equivalent, in order to verify your identity, provided this cannot be done by less intrusive means.

If you consider that your rights regarding the protection of your personal data have been violated, particularly if you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency) via its website www.aepd.es.

In compliance with Article 21 of Law 34/2002 on information society services and electronic commerce, if you no longer wish to receive information about our services, you may unsubscribe by sending an email to protecciondedatos@camaracastellon.com with the subject line "UNSUBSCRIBE".

11. ACCURACY OF DATA

The data subject guarantees that the data provided is truthful, accurate, complete and up to date, and undertakes to notify any changes to the data provided, through the channels designated for this purpose as indicated in point one of this policy. The data subject will be liable for any direct or indirect damage that may result from failure to comply with this obligation.

In the event that the user provides data belonging to third parties, they declare that they have the consent of the individuals concerned and undertake to pass on the information contained in this clause to them, thereby releasing the organisation from any liability arising from failure to comply with this obligation.

12. AMENDMENTS AND UPDATES

This privacy policy may be amended or updated in response to legal requirements or in order to adapt it to instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically review our Privacy Policy.

If you have any questions about this policy, you may contact the OFFICIAL CHAMBER OF COMMERCE, INDUSTRY, SERVICES AND NAVIGATION OF CASTELLÓN using the forms provided by the organisation, or by sending a written request to the postal address or email address referenced in the header.

ignitecongress@camaracastellon.com
Av. Hermanos Bou, 79 12003 Castellón, España
+34 964 35 65 00